Tele Caller / Call Centre Training

Communication, telephone etiquette, and customer-handling skills for call-centre and telecalling roles.

Overview

Builds spoken communication, telephone etiquette, and customer-handling skills needed for telecalling and call-centre roles — an area of active local hiring, as reflected in recruitment notices seen at the institute itself.

Who Should Join

Candidates with good spoken communication who want to enter customer-facing telephone roles.

Skills You'll Learn

Telephone etiquette and voice modulation
Customer handling and query resolution
Basic CRM/data-entry familiarity

Career Opportunities

Telecaller / customer support executive
Call-centre roles in local businesses